At Risk - Emergency Maintenance - Fibre Testing from Tue 10 Oct, 2023 21:30 BST to Tue 10 Oct, 2023 23:02 BST

Scheduled maintenance Broadband4 Internet Services for Education Broadband4 Leased Line Services Broadband4 Filtering Services Broadband4 FTTP/FTTC/ADSL Services Logi-Call Connectivity Services Logi-Call Leased Line Connectivity Logi-Call FTTP/FTTC/ADSL Connectivity MyCloud Services MyCloud Email Filtering MyCloud Web Hosting MyCloud Offsite Backup Services MyCloud Hosted Exchange Services MyCloud Desktop Services MyCloud Voice Services
Tue 10 Oct, 2023 21:30 BST · 1 hour, 32 minutes

Updates

Resolved

Maintenance complete.

Tue 10 Oct, 2023 · 23:01 BST
Essential

Intermittent low light levels have been observed on one of our cross-connects in one of our London datacentre locations. This emergency maintenance window has been scheduled so datacentre fibre engineers can perform fibre testing and action appropriate repairs, as required.

Whilst we don’t foresee any downtime during this window, service should be considered at-risk until the end of the window, or until a further update has been posted.

Apologies for the short notice, however this maintenance is critical to ensure we don’t see full loss of service over the link.

Mon 09 Oct, 2023 · 18:26 BST

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