Emergency Core Switch Maintenance from Thu 23 Nov, 2023 22:00 BST to Fri 24 Nov, 2023 05:00 BST

Scheduled maintenance Broadband4 Internet Services for Education Broadband4 Leased Line Services Broadband4 Filtering Services Broadband4 FTTP/FTTC/ADSL Services Logi-Call Connectivity Services Logi-Call Leased Line Connectivity Logi-Call FTTP/FTTC/ADSL Connectivity MyCloud Services MyCloud Email Filtering MyCloud Web Hosting MyCloud Offsite Backup Services MyCloud Hosted Exchange Services MyCloud Desktop Services MyCloud Voice Services
Thu 23 Nov, 2023 22:00 BST · 7 hours

Updates

Essential

We have observed a potential hardware issue with one of our core switches, which could cause device instability and impact customer experience. We’re arranging an emergency maintenance window to swap out the impacted switch along with other switches which were part of the same manufacturing batch.

There will be periods of service impact during the window. We apologise for the late notice, and any inconvenience this may cause, however we believe it best to action this ASAP rather than risk service impact during business hours.

Tue 21 Nov, 2023 · 14:41 BST

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