FTTP/FTTC reduced performance.
Minor incident
Broadband4 Internet Services for Education
Broadband4 FTTP/FTTC/ADSL Services
Logi-Call Connectivity Services
Logi-Call FTTP/FTTC/ADSL Connectivity
Thu 18 Apr, 2024 12:08 BST
· 1 hour, 52 minutes
Updates
Resolved
Thu 18 Apr, 2024 · 13:59 BST
We have had confirmation from the carrier that this issue is now resolved.
Please accept our apologies for any inconvenience caused.
Issue
Thu 18 Apr, 2024 · 12:08 BST
We’re currently observing reduced performance on FTTP, FTTC or SoGEA connections terminating with one of our carriers.
This will impact both customers with Broadband4 educational connectivity and Logi-Call business connectivity if your connection uses this carrier.
We’re currently liaising with the supplier to ascertain the cause of the impact and for an ETA on a fix.
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