Intermittent policy errors appearing
Minor incident
Broadband4 Internet Services for Education
Broadband4 Leased Line Services
Broadband4 Filtering Services
Broadband4 FTTP/FTTC/ADSL Services
Mon 20 May, 2024 08:56 BST
· 9 hours, 33 minutes
Updates
Resolved
Mon 20 May, 2024 · 18:28 BST
Service has remained stable with no further occurrences of the issue observed since the last update.
Monitoring
Mon 20 May, 2024 · 11:37 BST
The issue has now been identified and services should now be returning to normal, however engineers are continuing to monitor. Further information will be posted in due course.
Issue
Mon 20 May, 2024 · 08:56 BST
We are aware of an issue affecting some customers whereby they receive a policy error when visiting webpages intermittently. Engineers are currently investigating and will post further updates shortly.
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