Inbound calls

No further occurrences of this issue have been observed since yesterday’s update and this incident will now be closed.

Please accept our apologies for any inconvenience caused.

The issue with inbound calls should now be resolved, with calls flowing normally again.

Engineers will continue to monitor for a period. If you observe any continued issues with inbound calls, please notify the helpdesk so we can investigate for you.

We are aware of inbound calls issues this morning. Engineers are investigating and liaising with one of our upstream providers at the moment. We will post a further update shortly and apologise for the service disruption.