Broadband4 Issues

The fix mentioned in the previous update has resolved this issue and there have been no further incidences observed.

Everything should be functioning as normal as of our last update. If you are continuing to experience issues, please reach out to our helpdesk, so this can be investigated for you.

Apologies for any inconvenience caused by this outage.

The potential root cause of the issue has been identified and a fix implemented. Engineers will continue to monitor.

If you notice continued issues after this update, please notify us so we can investigate further.

We are aware of connectivity issues affecting some customers this morning and engineers are currently investigating. Further updates to follow shortly.