Intermittent connectivity issues for voice and hosted desktop customers

Services have been stable since the earlier reboot and we now consider this incident to be resolved. Apologies again for any inconvenience caused.

A problematic device has been identified and rebooted, which appears to have alleviated the issues. We will now monitor connectivity for a period in case of any recurrences.

We are currently investigating an intermittent issue with voice and hosted remote desktop customers which is resulting in lost calls or one directional voice, or websites not loading correctly from remote desktop sessions. We’ll update this status once we have identified the root cause. Apologies for any inconvenience caused.