Broadband4 - DDoS attack which is effecting some customers
Major incident
Broadband4 Internet Services for Education
Broadband4 Leased Line Services
Broadband4 Filtering Services
Broadband4 FTTP/FTTC/ADSL Services
Wed 29 Sep, 2021 14:32 BST
· 1 hour, 14 minutes
Updates
Resolved
Thu 04 Nov, 2021 · 15:25 GMT
Engineers have determined the DDoS target and taken steps to mitigate the issue by “blackholing” traffic. This has eliminated excess load on our core. The exploit has been identified and resolved, and traffic is now passing to all customers as normal
Investigating
Thu 04 Nov, 2021 · 15:25 GMT
Our monitoring has picked up a DDoS attack targeting a customer IP, which is effecting Broadband4 customers on the same node. Engineers have blackholed the traffic, to bring service back online and investigations are underway.
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